Start Your Journey With Us

We're looking for great intellect to make our talented team even better.

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Working at Cybersprout

Our people come from all over the world, from Japan, Latin America, Southeast Asia, and Eastern Europe, and their cultures are diverse.

By leveraging cultural differences and bringing together individual wisdom, we can do a great job of satisfying our customers.

Work from Home

Enjoy the freedom to work from anywhere.

Flexible Schedules

Avoid crowded travel hours and work at the time you prefer.

コーヒーとお菓子

毎朝のコーヒー・紅茶、スナック菓子、アフター5のビールなど用意しています。リラックスタイムを満喫できます。

Delivering results with a team

Surrounded by colleagues who act on their initiative and collaborate, and the team pursues its goals.

Highest Spec Computers

You get to choose Latest spec and Choice of your OS

Team Building

Teamwork is not just a creed. We have experienced it.

Monthly Luncheons

Let’s go wild at least once a month, shall we?

フラットな組織

異なるバックグラウンドを持つ社員が集まっており、風通しの良いフラットな雰囲気です。

給与・ボーナス

経験・能力に応じた適切な給与設定をしています。個人のパフォーマンスによって毎年ボーナスが付与されます。

福利厚生

有給休暇や医療保険など、働く上での環境を重視しています。

JOIN THE TEAM

We are made up of highly goal-oriented members from all over the world with diverse areas of expertise.

IT Services & Solutions

As part of the IT team (a team of software developers), you will be involved in the design, implementation, maintenance, and operation of various web applications/software.

UI/UX

You will be responsible for designing plans for website UI/UX improvements, building designs using Adobe software, as well as coding using HTML/CSS and Javascript.

Digital Marketing

The team is responsible for the marketing plan design, implementation and release of the e-commerce website. The team works smoothly with the internal IT and UI/UX teams to ensure fast and efficient marketing.

Our available roles

Are you creative, looking for something different? Can you think outside the box and propose solutions? You will work hard but you can have fun and achieve. Sounds interesting?

Requirements:

  • Shortlisted applicants are required to sit for a written Japanese test (estimated 1 hour) and the interview will be conducted in the Japanese language by the Japanese hiring manager.
  • A bachelor’s degree in e-Commerce Management or equivalent.
  • A certification of Japanese Language Proficiency Test Level 1 (JLPT N1).
  • Competent in spoken and written Japanese language because the websites are in the Japanese language.
  • The ability to present across, information, ideas in images, videos, and in the transcript structure in the Japanese language to the Japanese customers in Japan.
  • Proficient in and familiar with using the Japanese keyboard for daily correspondence via the communication platforms (email, skype & slack), for amendments, revision, and uploads on the websites.
  • Minimum 4 years of relevant work experience as a B2C e-Commerce Business Development Manager, in the Japanese B2E-Commerce industry, generating sales revenue for the business.
  • Familiar with Japanese UI / UX design trend in Japan
  • Excellent knowledge and understanding with hands-on experience with SEO, social medial marketing platforms, e-marketing tools like, email marketing and affiliate marketing in the Japanese language.
  • Relevant project management skills using SaaS.
  • A good understanding of Content Management System (CMS) or shopping cart to revision for the respective websites.
  • Sound knowledge and up-to-date information of relevant legislation and best practices affecting the e-Commerce function.

 

Responsibilities:

  • Create and build the Japanese e-commerce websites in the Japanese language, to grow and maximize sales revenue for the business.
  • Develop and optimise each channel of SEO, social media platform, affiliate marketing and email marketing in the Japanese language for the clients’ websites.
  • Analyse data for the various clients’ businesses and projects with projected plans to improve and drive sales at each website.
  • Usage of web analysis to generate hypotheses, to improve the strategic direction for each marketing channel of users’ behaviours on their websites.
  • Ensure that the e-Commerce elements on the websites are always fully functional and meet the Japanese customers’ needs.
  • Strategize based on data with resource allocation, expenditure in consultation with the Marketing Director and Management.
  • Implement e-Commerce policies in consultation with the Marketing Director and Management.
  • Set KPIs for team members and monitor their performance on a regular basis
  • Monitor the Profit and Loss of the businesses and recommend the appropriate strategies for the Japanese marketing campaigns and promotions to take place based on seasons, bi-monthly and monthly basis.

Requirements:

  • Shortlisted applicants are required to sit for a written Japanese test (estimated 1 hour) and the interview will be conducted in the Japanese language by the Japanese hiring manager.
  • Minimum a Diploma.
  • Competent in spoken and written Japanese language with a minimum certification of the Japanese Language Proficiency Test Level 1 (JLPT N1) because the websites are in the Japanese language.
  • Effective communication skills, in both spoken and written Japanese language to present across, information, ideas in images, videos, and in the transcript structure to the Japanese customers in Japan.
  • Proficient in and familiar with using the Japanese keyboard for daily correspondence via the communication platforms (email, skype & slack), for amendments, revision, and uploads on the websites.
  • 1 to 3 years of relevant work experience in Japanese web marketing in the Japanese language.
  • Relevant work experience in operations of the B2C e-commerce management system.
  • Relevant experience in writing a blog and engaging in social media in the Japanese language
  • Relevant experience in planning, executing and disseminating of B2C Japanese newsletter and operating marketing automation tool in the Japanese language.
  • Relevant experience in using web analytic tools.
  • Proficient in MS Office applications.
  • Basic knowledge of HTML / CSS.

 

Responsibilities:

  • Plan and execute Japanese marketing campaigns as scheduled.
  • Create, write, and proofread Japanese newsletters and web page content for our Japanese customers in Japan.
  • Handle data and Japanese text entries.
  • Operate e-commerce management system, stock management, marketing automation tool, social account, and outsourcing management system.
  • Monitor Japanese marketing campaigns and evaluate its performance within timeline.
  • To increase consistency to drive and improve in the Japanese marketing campaign performance

Requirements:

  • Shortlisted applicants are required to sit for a written Japanese test (estimated 1 hour) and the interview will be conducted in the Japanese language by the Japanese hiring manager.
  • At least 3 years of relevant work experience in the digital marketing of B2C e-commerce management.
  • A bachelor’s degree.
  • A minimum certification of the Japanese Language Proficiency Test Level 1 (JLPT N1) as the websites are in the Japanese language.
  • The ability to present across, information, ideas in images, videos, and in the transcript structure in the Japanese language, with the Japanese customers in Japan.
  • Possess relevant data-driven marketing skills and relevant experience in using web analytic tools, i.e. Google Analytics, Google Search Consoles, Tableau, and other analytic tools. Initiate and drive to achieve the monthly sales target with Objectives & Key Results.
  • Relevant work experience in operations of the B2C e-commerce management system.
  • Possess relevant data-driven marketing skills and relevant experience in using web analytic tools, i.e. Google Analytics, Google Search Consoles, Tableau, and other analytic tools.
  • Initiate and drive to achieve the monthly sales target with Objectives & Key Results (OKRs) – this is one of the methods to manage the business goals

 

Responsibilities:

  • This role reports to the E-Commerce Business Development Manager.
  • Drive and achieve monthly and annual sales targets under the direction of the BD Manager.
  • To oversee and develop Japanese marketing campaigns and promotional activities for Japanese consumers.
  • Assist to research and analyse data to identify and define the various audience.
  • Devise and present innovative marketing ideas and tactical strategies to the business and the marketing team.
  • Set and drive achievable monthly sales and growth targets with OKR method.
  • Proofread and write creative content in the Japanese language
  • Manage and oversee marketing campaigns through Email, Affiliates, Search Engines Optimisation and Social Media in the Japanese language.
  • Keep accurate records, and update of weekly & monthly business reports to the Management team.
  • Supervise and manage the work performance of the marketing team.

Required skills:

  • A Bachelor’s degree in Computer Sciences or relevant field.
  • Proven software development in PHP and/or JS.
  • Knowledge of wide spectrum of web technologies including HTML/CSS, JavaScript(jQuery/NodeJS).
  • Ability to write clean and well commented code.
  • Passion for best design and coding practices and a desire to develop new bold ideas.
  • Good knowledge of MySQL/MariaDB/PostgreSQL, other relational databases, version control tools and of developing web services.
  • Relevant experience with source control and deployment systems (SVN, Git, GoCD).
  • Relevant experience with e-commerce platforms and online payment solutions is a plus.

 

Job responsibilities:

  • Write clean, well designed code
  • Perform code reviews and keep the source code under control in Git.
  • Create code that may persist for the lifetime of a software version
  • Write technical software requirements and produce detailed specifications.
  • Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
  • Deploy applications in Linux environments.
  • Fixing bugs and addition of upgrades to the front and back-end.
  • Implement and monitor third party scripts, software, or extensions.
  • Contribute to all phases of the development lifecycle.
  • Develop and deploy new features to facilitate related procedures and tools if necessary.
  • Work with team to continue to design and develop a PHP Ecommerce platform based on OpenCart.
  • Participate in architecture discussions, propose and discuss solutions to systems and product changes that are directly related to your area of focus.
  • Work closely with marketing team to upgrade websites and integrate features according to marketing requirements.

Required skills:

  • Minimum a Diploma in Information Technology or equivalent.
  • Over 2 years of experience in basic hardware, software, and network administration/troubleshooting, or equivalent training and/or education are preferred.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals.
  • Proficient in Microsoft Office 365 (Word, Excel).
  • Having ITIL certification / knowledge will be a huge plus

 

Job responsibilities:

Duties would primarily consist of maintaining IT assets (internal and external) in operational state, maintaining IT documentation for ongoing IT projects in actual state, assisting colleagues who are experiencing any procedural or operating difficulty with the use of IT applications, equipment, or services and ensuring that an effective solution of the problem is provided to the user.

In this role, you will be responsible for administration and internal support of the Company’s information assets.

  • Provides support for Information Technology products and services, including answering questions, troubleshooting problems, instructing colleagues about software or hardware features and functionality. Properly escalates problem to other IT staff if it cannot be solved or requires involvement of other colleagues.
  • Documents internal procedures and keeps IT department activity and reference documentation updated. Keeps track of internal projects
  • Troubleshoots and installs printers, PC’s, mobile devices, and other technology-based devices
  • Manages and tracks multiple IT-related contracts including domain names leases, SSL certificates, other services. Prepares monthly reports regarding payments to contractors.
  • Maintains inventory of all equipment, software, and software licences.
  • Maintains enquiries to contractors related to different IT issues or requests
  • Escalates problem to corresponding IT unit and tracks resolution till problem is completely resolved.

Life at Cybersprout

Work-Life Balance

You can't do a good job if you neglect your personal life.

Cybersprout is a well-balanced environment where you can spend time with your family and devote time to your hobbies.

Events

We develop team skills through monthly luncheons and sports.

Our Office

A relaxing space that feels like home. You can take a break on the couch or work while standing, and you can work as you please.

Other Benefits

Do you like extras? We do. Here are some of them…

  • Eligibility and entitlements for different types of leave, including maternity leave, childcare leave, annual leave and sick leave in compliance with the employment practices under Ministry of Manpower (MOM)
  • Compassionate Leave
  • Group Hospitalization & Surgical Insurance Coverage
  • Group Term Life Insurance
  • Performance Bonus
  • Chinese New Year Ang Pao
  • Monthly Bento Lunch
  • Birthday Celebration with cake cutting and a pair of movie vouchers
  • Department Team’s Gathering
  • Beer time
  • Annual Team building & Dinner
  • Free high-speed internet Wi-Fi access
  • Flexi-Time Staggered Start and End Time
  • 医療保険
  • 有給休暇(14日間~)
  • 病気休暇(14日間~)
  • その他の休暇 (出産育児休暇/ チャイルドケア休暇/ 忌引休暇)
  • 団体医療保険(入院・手術)
  • 団体生命保険
  • ボーナス制度(個人のパフォーマンスによる)
  • 旧正月のアンパオ(お年玉)
  • 弁当ランチ など
  • 誕生日祝い(ケーキカッティングと映画ペアチケット)
  • 部署ごとの食事会
  • ビールタイム
  • チームビルディングイベントとディナー(年に一度)
  • 高速Wi-Fiアクセス
  • フレックス制度

You don't need a university degree to work with us.

Emphasis on current ability and personality rather than past education and achievements.

We focus more on a person’s personality, mindset, work ethic, current skills and experience, and what you want to be in the future, rather than your education and performance in previous jobs.

We’ve outlined below some of the key points we believe are important to us. If you’re up for the challenge, please let us know!

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  • Critical Thinking
  • Tactful and creative
  • Personal problem-solving skills (what hands-on could do?)
  • The grace to not shy away from delivering results
  • Initiative/Proactivity
  • Mental toughness without the stress of competition
  • Emphasis on teamwork
  • Emotional Intelligence
  • Cultural fit

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